Another great window replacement question is, “How long will my warranty cover my windows?” Most companies will say, “a lifetime,” which is a very ambiguous term. When considering warranty issues, there are many components you need to consider.
These are only some of the questions that you should be asking a window company when they claim to have a lifetime warranty. A simple tool you can use to ensure that the warranty is as good as the company claims is: Ask for references. Not for references of how well the company did when installing your windows but how well the company performed when asked to cover a warranty-related issue.
Ask the following questions:
If the answers to these questions are:
Then you’ve got yourself a good window warranty. If the company fails to respond immediately to any service call regardless of the size or attaches a charge to fix your window, then the warranty is obviously not as strong as it should be. The bottom line is you should be investing in windows one time only. That investment should be paid upfront and not over time, meaning that once you pay for your windows, you should never have to pay for anything relating to those windows again. Please make sure you ask about the warranty, and don’t let that discussion end with the common response – “Our warranty is a lifetime warranty.”