Lifetime Warranty

Lifetime Warranty

Is the Zen Windows replacement window warranty really a lifetime warranty?

Yes. In fact, we believe our warranty is pretty unique. When you compare it to other warranties offered by Kansas City window companies, you’ll see that not all lifetime warranties are created equal.

Here’s the bottom line with our warranty: it covers every window we sell, and as long as your home is still standing, you’ll never have to spend another penny on your windows. This means we pay for the window, glass, installation, labor, and trip expenses. There is no fine print (exclusions), and the warranty is fully transferable every time the home sells. You might think every lifetime warranty works like this, but that’s simply not true.

Always Ask… Does That Lifetime Window Warranty Really Mean Lifetime?

The problem with many lifetime warranties is that… well, they’re not lifetime.

Here are a couple examples:

  • Many Kansas City area window contractors give you a lifetime warranty from the manufacturer but workmanship is not covered.
  • Many lifetime warranties are pro-rated, meaning the percentage that’s covered is reduced after time. If you make a claim after years, you’ll find yourself paying a huge percentage of the fix or replacement.

At Zen Windows, when we say LIFETIME, we mean LIFETIME. Defective Workmanship? Covered. Neighbor’s kid throws a ball through the window? Yes, covered. Malfunction operation or product defect? Covered and covered. Our Lifetime Warranty is also transferable and contains none of the fine print, loopholes, or exclusions you find in other replacement window warranties.

No, it’s not too good to be true!